Odometer problems, you win
Odometer laws apply to everyone
OTD means everything included
If something is wrong in your deal
Due diligence, due process
Salesperson, Manager, Dealer principal
Manufacturer
The bank
Better business (BBB.org)
Attorney general (your state.gov/attorney general)
FTC
UDAP statutes
Attorney
Assertive and persistent, not aggressive
Lease, rent or purchase choices
Talking F&I:
In Utah
Pricing on a lease
Budgeting new or used
The business office is about money
Bank commissions are huge
Shop the rates
Shop all the products
Don’t be at the top of the profit average
Review your payment before you start
Payment packing is a real issue
Get the break down every single time
Be sure you are approved before you take delivery
Ninety days to first
Preparation is the key
What about factory certified pre-owned
Another supply of flood vehicles
Take your time and look at everything
States are trying to save the CFPB rules
Another quality and crash test by CR
100-300 point checks
Another market for the dealer
Bank rates are comparable
It’s far from free for anyone
Certified can cost several thousand more
Pay in advance for what might happen
Low mileage and a clean car fax
The book does not add for certification when you trade
Prior certification does not add to resale value
The what, why and how of upside down.
Average monthly payment is peaking for new and used
Stick to the play to keep the payment in line
2 Million in fines is an example we need
Upside down, minus equity, under water
What can you do?
Know where you are
Type 1, type 2 and type 3
Bad resale = minus equity
Long loan terms = minus equity
Big dealer profits = minus equity
Minimizing the chances, if you can
Resale value counts
In the future, 8 tips
Preparing buy or lease
Financing new or used
Teen vehicle plan
Lease advertising bologna
Shop sign and drive
What rate?
What determines the rate?
Term and vehicle age
Know your credit score first
Shop 4 banks, at least
Compare the sub-vented to the rebate with your bank
Reserve is an issue
Depreciation is more than interest
Used is a rate hike
Check it out
Tips for used success
Where is the best value
Other considerations
Dealing luxury
Rebates totals are huge
Zero percent is down
What are Luxury vehicles?
Safety is key
High tech
Resale is still king
Power and quality
More affordable then you think
Consistent resale = attractive lease
Other things affect resale
Big price-big savings
CPO no, used maybe
Due diligence in required
Resale and Maintenance
We have saved people millions
Honda picked best overall
FTC takes on dealer financing tricks
Consumer report is almost right
The day after delivery
Review maintenance after you buy
Resale without expense
Service is another $ sign
Synthetic oil’s point
Most Filters can be cleaned, not replaced
Tune-ups only when needed
Be aware of symptoms for brakes and tune ups
Transmission is long term
Waxing, love bugs and acid rain
Those crazy ads and gimmicks
New ways to get you in
Trying to help
Edmonds
US news
Old story
More cons then pros
Bait and switch
Disclosures
Head for the country
Radio ads unclear at the end
The culture in all departments
It shows the heart of that dealer
Everyone will get something out of this book
Don't be this guy
Geoffrey Jerome
After 35 years in the automotive industry I know how to get a great deal!
If you have a question, email me and I will get back to you. Dealtalkpodcast@gmail.com
Geoffrey has written a number of business books and now writes fiction titles for both children and adults
Fott's Journey: Ages 4-9
Fott's Butterfly: Ages 4-9
Marshal Gold: Western action for adults
