When things aren’t right

Station wagons limited

Might be great resale

DWI might be stopped

Like I said, the 10 best used cars

If your deal has a problem

Factory problems must follow a plan

Due diligence, due process

Salesperson, Manager, Dealer principal or GM

Manufacturer (Company.com) and the bank  

Better business (BBB.org)

Attorney general (your state.gov/attorney general)

FTC (federal)

UDAP statutes will help

Attorney last

Assertive and persistent, not aggressive

Check out this episode!